HOLIDAY FOR THE WHOLE FAMILY

Please note that the hotels services may differ from those described on the website in order to meet the hygienic requirements. Please understand that such changes only serve to ensure the well-being and calm of our customers.

GENERAL MEASURES

1.Our employees have received preventive training for Covid19.

2.Our staff always have the necessary protective equipment.

3.We pay special attention, we do chlorine and PH analysis of running water and pool water twice a day. Supervised by a certified external company.

4.We have marked the risk areas with posters with preventive advice.

5. We offer disinfectant gel in important places such as reception, bars and restaurants.

6.All cleaning and disinfection products used comply with UNE-EN standards.

MEASURES AT THE RECEPTION

1.We have disinfectant gel dispensers near the counter.

2.All information will be available on your mobile phone via QR-Code, on our website www.hotelcalasantanyi.com.

4.Check-in and invoice and others will be provided per email.

5.Payment is preferably made by credit card or mobile device.

MEASURES IN FOOD AND BEVERAGE SERVICES

The use of the face mask is mandatory for all guests during the buffet service.

1.The food & beverage menus are available in QR code.

2. All kitchen and waiters staff wear face masks.

3. After each service, as usual, the restaurant will be disinfected.

4. We carry out a control and verification of the temperature of the dishwasher (> 60 °) for a comprehensive disinfection of all dishes. We provide dishes through our employees and prevent customers from having direct access to them.

5. We disinfect all products that arrive in our warehouse.

MEASURES FOR ROOM CLEANING

1. Our external laundry guarantees and certifies treatment with disinfectants at> 60º C.

2.We are reducing the number of rooms per maid for better cleaning and disinfection of your room.

3. All rooms bathrooms in the rooms have body milk, shower gel and shampoo dispensers. This will replace all amenities in favor of a green and sustainable planet. On request, we can provide you with bathing cap, cotton swabs or paper handkerchiefs.

CHILDREN & YOUTH PROGRAMM

1.To improve the program, we have hired a monitor for small groups. Whenever possible children will play outside, at the beach.

2. In addition to the general hotel protocols for hygiene, in this case we apply the protocols established by the government for school facilities.

MEASURES IN WELLNESS (YOGA & GYM)

1.You have disinfectant products for the fitness equipment, for before and after use.

2.For yoga or pilates classes please bring you own towel.

3. Wellness treatments can be booked on request.

4. Sauna are available.

MEASURES IN TECHNICAL SERVICES

1. All employees have the required individual protective and safety equipment.